Vehicle recall 18 February 2020

Mercedes-Benz V Class recall: The spring pin of the head restraint of the seat or bench may be missing or not properly mounted

Yes – some of these vehicles are being recalled
What's wrong
The head restraints in the rear may have been installed with an incorrect substructure including the head restraint bars.
What to do
Contact a Mercedes-Benz dealer to book the free repair. Check the headrests on the affected vehicles and replace them if necessary.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The head restraints in the rear may have been installed with an incorrect substructure including the head restraint bars.

The fix

Check the headrests on the affected vehicles and replace them if necessary.

Vehicles affected

Model Built from Built to Vehicles
V Class 13 Mar 2019 21 Mar 2019 5

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 18 February 2020. This page summarises an official notice. Details can change – always follow the official notice.

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