Vehicle recall 24 November 2021

Mercedes-Benz Viano recall: Software update to improve emissions

Yes – some of these vehicles are being recalled
What's wrong
As a result of a directive from Germany�s Federal Motor Transport Authority (KBA) changes are required to certain specific calibration functions within the engine management systems of certain vehicles.
What to do
Contact a Mercedes-Benz dealer to book the free repair. Conduct an update to the diesel engine control unit software.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

As a result of a directive from Germany�s Federal Motor Transport Authority (KBA) changes are required to certain specific calibration functions within the engine management systems of certain vehicles.

The fix

Conduct an update to the diesel engine control unit software.

Vehicles affected

Model Built from Built to Vehicles
Viano 6 Jul 2010 21 Mar 2013 2,438

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 24 November 2021. This page summarises an official notice. Details can change – always follow the official notice.

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