Vehicle recall 20 November 2017

Mercedes Benz Vito and Sprinter recall: Vehicle control unit may not have been correctly updated

Yes – some of these vehicles are being recalled
What's wrong
The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU
What to do
Contact a Mercedes Benz dealer to book the free repair. On affected vehicles update the software of the control unit
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The vehicles electronic control unit (ECU) may have been incorrectly updated. This may affect the operation of systems controlled by the ECU

The fix

On affected vehicles update the software of the control unit

Vehicles affected

Model Built from Built to Vehicles
Vito 1 Nov 2007 1 Nov 2007 4
Sprinter 8 Nov 2014 29 Aug 2016 4

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 20 November 2017. This page summarises an official notice. Details can change – always follow the official notice.

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