Specialized Turbo Como IGH, Como SL IGH and Vado IGH Chain Guards for E-Bikes
- Affected
- Multiple models of Specialized e-bikes purchased between 2019 and 2024. If the e-bike has a rear derailleur, it is not a gear hub equipped e-bike and is not affected by the recall.
- The problem
- The product presents a risk of injuries as loose clothing may become entrapped in the drivetrain.
- What to do
- The product has been recalled from end users. Owners of Specialized e-bikes should check if their e-bike is affected by using the images and product list provided on the Specialized website at: https://www.specialized.com/gb/en/27-march-2025-safety-notice
Product information
| Type | Hobby/Sports Equipment – Cycle Parts – Chains |
|---|---|
| Brand | Specialized |
| Affected Models | COMO SL 5.0, COMO 3.0 IGH, COMO 4.0 IGH, COMO 5.0 IGH, VADO 3.0 IGH, VADO 3.0 IGH STEP THROUGH, VADO 4.0 IGH, VADO 4.0 IGH STEP THROUGH, VADO 5.0 IGH, VADO 5.0 IGH STEP THROUGH, VADO S IGH, VADO S IGH STEP THROUGH |
| Country of Origin | Unknown |
| Product Description | Multiple models of Specialized e-bikes purchased between 2019 and 2024. If the e-bike has a rear derailleur, it is not a gear hub equipped e-bike and is not affected by the recall. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of injuries as loose clothing may become entrapped in the drivetrain. If this occurs during use, the rider could fall and receive injuries.
The product does not meet the requirements of the Supply of Machinery (Safety) Regulations 2008.
Corrective action
The product has been recalled from end users.
Owners of Specialized e-bikes should check if their e-bike is affected by using the images and product list provided on the Specialized website at: https://www.specialized.com/gb/en/27-march-2025-safety-notice
Specialized and authorised retailers have contacted known/registered owners via email/mail. Riders using the Specialized app will receive a recall notification when the app is opened and the bike is paired and switched on.
If your bike is affected, make a service appointment with your nearest Authorised Specialized retailer. They will inspect your bike and fit an updated chain guard at no cost.
Additional information
PSD notification number: 2510-0241
Lead Authority: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 3 November 2025. This page summarises an official notice. Details can change – always follow the official notice.