Allergy alert 3 April 2019

Unilever recalls Ben & Jerry’s Chunky Monkey Non-Dairy Ice Cream due to undeclared nuts and soya

Yes – this has been recalled
Affected
Ben & Jerry’s Chunky Monkey Non-Dairy Ice Cream
The problem
Nuts and soya
Allergen
Nuts, Soya – not shown correctly on the label. Only a risk if you're allergic or intolerant to them.
What to do
If you have bought the above product and have an allergy to nuts and/or soya, do not eat it. Instead return it to the store from where it was bought for a full refund.
Source: Food Standards Agency Official notice ↗

Products affected

Ben & Jerry’s Chunky Monkey Non-Dairy Ice Cream

  • Pack size: 100ml
  • Batch code L8338 · Best before end of June 2020

Risk

Nuts and soya
This product contains nuts and soya making it a possible health risk for anyone with an allergy to nuts and/or soya.

Action taken by the company

Unilever is recalling the above product from customers and has been advised to contact the relevant allergy support organisations, which will tell their members about the recall. The company has also issued a point-of-sale notice to its customers. These notices explain to customers why the product is being recalled and tell them what to do if they have bought the product. Please see the attached notice.

What you should do

If you have bought the above product and have an allergy to nuts and/or soya, do not eat it. Instead return it to the store from where it was bought for a full refund.

More information

Unilever is recalling Ben & Jerry’s Chunky Monkey Non-Dairy Ice Cream because it contains almonds and walnuts (nuts) and soya which are not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to nuts and/or soya.

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 3 April 2019. This page summarises an official notice. Details can change – always follow the official notice.

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