Recall Medium risk 21 July 2025

Anker Power Banks A1681, A1689 and A1647

Yes – this has been recalled
Affected
Portable power bank models A1681, A1689 and A1647. Please access the PDF below for images of the products and packaging.
The problem
The product presents a risk of fire as the lithium-ion batteries can overheat whilst in use.
What to do
Users should stop using the product immediately. For further information and to access Anker’s online recall form, please visit: https://www.anker.com/uk/rc2506.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Chargers
Brand Anker
Country of Origin China
Product Description Portable power bank models A1681, A1689 and A1647. Please access the PDF below for images of the products and packaging.
Product Report and Image Link to product image and PDF

Affected products

Product name Model Manufacturing period
Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) A1681 May 2024 to February 2025
Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) A1689 June 2024 to February 2025
Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) A1647 September 2023 to January 2025

Hazard

The product presents a medium risk of fire as the lithium-ion batteries can overheat whilst in use. This can lead to localised smoking, melting and/or a risk of fire.

The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.

Corrective action

The product has been recalled from end users.

Users should stop using the product immediately. For further information and to access Anker’s online recall form, please visit: https://www.anker.com/uk/rc2506.

Users who purchased this product via TKMaxx should stop using it immediately and return it to any TKMaxx store for a full refund. For more information please visit: https://www.tkmaxx.com/uk/en/l/product-recall

Additional information

PSD notification number: 2507-0045

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 21 July 2025. This page summarises an official notice. Details can change – always follow the official notice.

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