Recall 9 August 2024

AnkerWork A3302 PowerConf S3 Speakerphone sold via Amazon

Yes – this has been recalled
Photo of AnkerWork A3302 PowerConf S3 Speakerphone sold via Amazon
Photo: official notice
Affected
A black portable conference speaker with central control buttons packaged in a light blue cardboard box. Affected products were manufactured between March 2023 and April 2023.
The problem
The products present a risk of fire as the lithium-ion battery within the speaker phone may overheat and ignite.
What to do
Owners should stop using the product immediately.
Source: Office for Product Safety and Standards Official notice ↗

Product information

Type Electrical appliances and equipment – Speaker phone
Brand Anker
Model A3302
Affected Batch 22D51
Country of Origin China
Product Description A black portable conference speaker with central control buttons packaged in a light blue cardboard box. Affected products were manufactured between March 2023 and April 2023.
Product Report and Image Link to Product Image and PDF

Hazard

The product presents a risk of fire as the lithium-ion battery may overheat, causing the product to ignite.

The product does not meet the requirements of the General Product Safety Regulations 2005.

Corrective action

Owners should stop using the product immediately.

The product has been recalled from end users by the manufacturer. For further information, including on how to identify whether your portable speakerphone is affected, access the AnkerWork website at: https://uk.ankerwork.com/pages/a3302-recall

Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste

Additional information

PSD number: 2406-0051

Notified by: Local Authority Trading Standards

Can I get a refund?

In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.

Updated 9 August 2024. This page summarises an official notice. Details can change – always follow the official notice.

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