Black Anker 535 Power Bank (PowerCore 20K – A1366)
- Affected
- Portable charger designed to charge electronics on the move. Compatible with a variety of electronic devices, including laptops, iPhones, and iPads.
- The problem
- The product presents a risk of fire as an internal defect can lead the battery to overheat.
- What to do
- The product has been recalled from end users. Owners should stop using the product immediately.
Product information
| Type | Electrical appliances and equipment – Power Bank |
|---|---|
| Brand | Anker |
| Model | Anker 535 Power Bank (PowerCore 20k) PowerCore 20K A1366 |
| Country of Origin | Hong Kong |
| Product Description | Portable charger designed to charge electronics on the move. Compatible with a variety of electronic devices, including laptops, iPhones, and iPads. |
| Product Report and Image | Link to Product Image and PDF |
Hazard
A manufacturing flaw may have caused potential defects in some of the power banks. The negative temperature coefficient thermistors (“NTCs”) may have been misplaced during the production process. This causes the NTC to press on and damage the battery cell, which can lead to overheating of the power bank.
Corrective action
The product has been recalled from end users. Owners should stop using the product immediately.
Affected products have only been sold in the UK via Amazon and the Anker website. Contact the distributor you purchased from for further information or to request a refund, or access the Anker website at: https://www.anker.com/uk/a1366-recall.
Additional information
PSD case number: 2205-0134
Notified by: Office for Product Safety and Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 1 February 2023. This page summarises an official notice. Details can change – always follow the official notice.