SoundCore A3102 Speaker (Black) sold via Amazon
- Affected
- A cuboid shaped black speaker with control buttons to the top packaged in a white cardboard box with black writing. Affected products were manufactured between March 2023 and April 2023.
- The problem
- The products present a risk of fire as the lithium-ion battery within the speaker may overheat and ignite.
- What to do
- Owners should stop using the product immediately.
Product information
| Type | Electrical appliances and equipment – Speaker |
|---|---|
| Brand | SoundCore / Anker |
| Model | A3102 |
| Affected Batch | 22D51 |
| Country of Origin | China |
| Product Description | A cuboid shaped black speaker with control buttons to the top packaged in a white cardboard box with black writing. Affected products were manufactured between March 2023 and April 2023. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire as the lithium-ion battery may overheat, causing the product to ignite.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
Owners should stop using the product immediately.
The product has been recalled from end users by the manufacturer. For further information, including on how to identify whether your speaker is affected, access the SoundCore website at: https://uk.soundcore.com/pages/a3102-recall
Owners should not dispose of lithium-ion batteries in normal household waste. For further information on household waste, including on local sites accepting lithium-ion batteries for safe disposal, access the following Gov.uk webpage: https://www.gov.uk/dispose-household-waste
Additional information
PSD number: 2406-0051
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 9 August 2024. This page summarises an official notice. Details can change – always follow the official notice.