Vehicle recall 30 September 2020

Mercedes Benz Bus Capacity, Citaro, Conecto. recall: Possibility that the plastic roller piston may detach from the axle

Yes – some of these vehicles are being recalled
What's wrong
It may be possible that the plastic roller piston detaches from the axle.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. The screw connection of the plastic roller piston on all axles has to be retightened to the torque of 92Nm.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

It may be possible that the plastic roller piston detaches from the axle.

The fix

The screw connection of the plastic roller piston on all axles has to be retightened to the torque of 92Nm.

Vehicles affected

Model Built from Built to Vehicles
Capacity 1 Sep 2019 16 Jul 2020 37
Citaro 1 Sep 2019 16 Jul 2020 37
Conecto. 1 Sep 2019 16 Jul 2020 37

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 30 September 2020. This page summarises an official notice. Details can change – always follow the official notice.

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