Vehicle recall 13 May 2020

Mercedes Benz Bus Citaro G and Citaro K recall: The + wire of the griptone battery charging socket could rub through

Yes – some of these vehicles are being recalled
What's wrong
The permanent + wire (30) of the GRIPTONE battery charging socket could rub through due to a sharp edge on a fixing bracket.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. The geometry of the fixing bracket will be modified to remove the possibility of the wire rubbing.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The permanent + wire (30) of the GRIPTONE battery charging socket could rub through due to a sharp edge on a fixing bracket.

The fix

The geometry of the fixing bracket will be modified to remove the possibility of the wire rubbing.

Vehicles affected

Model Built from Built to Vehicles
Citaro G 22 Nov 2016 29 Sep 2018 10
Citaro K 22 Nov 2016 29 Sep 2018 10

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 13 May 2020. This page summarises an official notice. Details can change – always follow the official notice.

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