Vehicle recall 13 December 2016

Mercedes Benz Bus Citaro recall: Maintenance flap glass may detach

Yes – some of these vehicles are being recalled
What's wrong
It has been identified that the bonding on the glass panel of the rear left upper maintenance flap may not be to specification. This may allow the glass to vibrate and can result in either the failure (shattering) of the glass panel or the detachment…
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Recall all affected vehicles and fit rubber buffers an additional retention medium and protective film.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

It has been identified that the bonding on the glass panel of the rear left upper maintenance flap may not be to specification. This may allow the glass to vibrate and can result in either the failure (shattering) of the glass panel or the detachment of the glass panel from the frame. This can cause a risk to other road users following the vehicle.

The fix

Recall all affected vehicles and fit rubber buffers an additional retention medium and protective film.

Vehicles affected

Model Built from Built to Vehicles
Citaro 1 Jan 2014 1 Dec 2016 120

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 13 December 2016. This page summarises an official notice. Details can change – always follow the official notice.

Website built by: www.NocturnalMedia.co.uk