Vehicle recall 24 May 2017

Mercedes Benz Bus Citaro recall: Passenger anti-trap mechanism may fail when pneumatic doors are depowered

Yes – some of these vehicles are being recalled
What's wrong
A design error stops the sensing working on the door when it is depowered. If an object/person is in the centre of the door frame at the depowering moment they could be pinched.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Recall the vehicles that are likely to be affected and fit bridging cables to modify the door valve and enable the sensor to keep detecting obstructions until the door is…
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

A design error stops the sensing working on the door when it is depowered. If an object/person is in the centre of the door frame at the depowering moment they could be pinched.

The fix

Recall the vehicles that are likely to be affected and fit bridging cables to modify the door valve and enable the sensor to keep detecting obstructions until the door is fully closed.

Vehicles affected

Model Built from Built to Vehicles
Citaro 1 Jan 2005 1 Jan 2014 555

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 24 May 2017. This page summarises an official notice. Details can change – always follow the official notice.

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