Vehicle recall 18 September 2019

Mercedes Benz Bus Citaro recall: Possible corrosion of pins in driver’s cabin door wiring junction

Yes – some of these vehicles are being recalled
What's wrong
Drivers cabin door may not open due to corrosion in the wiring junction.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Retrofit a suitable cover above the star wiring junction to prevent liquid ingress.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Drivers cabin door may not open due to corrosion in the wiring junction.

The fix

Retrofit a suitable cover above the star wiring junction to prevent liquid ingress.

Vehicles affected

Model Built from Built to Vehicles
Citaro 1 Nov 2016 1 Jan 2019 78

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 18 September 2019. This page summarises an official notice. Details can change – always follow the official notice.

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