Vehicle recall 10 August 2017

Mercedes Benz Bus Citaro recall: Short-circuit may cause electrics to fail

Yes – some of these vehicles are being recalled
What's wrong
It is possible for the wiring harness in the main switch panel to chafe on a bracket cut-out which could result in a short to earth. If a short circuit occurs it could result in the loss of various electrical systems. In the worst case…
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Recall the 143 vehicles that are likely to be affected and tape the edges of the bracket cut-out with adhesive felt tape & secure wiring harness.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

It is possible for the wiring harness in the main switch panel to chafe on a bracket cut-out which could result in a short to earth. If a short circuit occurs it could result in the loss of various electrical systems. In the worst case the engine could cut out.

The fix

Recall the 143 vehicles that are likely to be affected and tape the edges of the bracket cut-out with adhesive felt tape & secure wiring harness.

Vehicles affected

Model Built from Built to Vehicles
Citaro 1 Dec 2014 1 Jan 2017 143

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 10 August 2017. This page summarises an official notice. Details can change – always follow the official notice.

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