Mercedes Benz Bus Citaro recall: The wheelchair ramp does not lock correctly
Yes – some of these vehicles are being recalled
- What's wrong
- The wheelchair ramp on affected vehicles may not lock correctly
- What to do
- Contact a Mercedes Benz Bus dealer to book the free repair. Update the control unit software.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The wheelchair ramp on affected vehicles may not lock correctly
The fix
Update the control unit software.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Citaro | 1 Nov 2016 | 1 Jan 2017 | 9 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 15 January 2018. This page summarises an official notice. Details can change – always follow the official notice.