Mercedes Benz Bus recall: The plate which is installed between the spring carrier and the plastic roller piston can deform or may be missing
Yes – some of these vehicles are being recalled
- What's wrong
- The plate which is installed between the spring carrier and the plastic roller piston can deform or may be missing
- What to do
- Contact a Mercedes Benz Bus dealer to book the free repair. Installation of a 4mm plate and replacement of the mounting bolt.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
The plate which is installed between the spring carrier and the plastic roller piston can deform or may be missing
The fix
Installation of a 4mm plate and replacement of the mounting bolt.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Citaro | 8 Jun 2019 | 16 Jul 2020 | 191 |
| Setra | 8 Jun 2019 | 16 Jul 2020 | 191 |
| Intouro | 8 Jun 2019 | 16 Jul 2020 | 191 |
| Tourismo | 8 Jun 2019 | 16 Jul 2020 | 191 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 19 October 2020. This page summarises an official notice. Details can change – always follow the official notice.