Vehicle recall 2 March 2020

Mercedes Benz Bus recall: The sealing of the roof driver air conditioning system could be insufficient

Yes – some of these vehicles are being recalled
What's wrong
Water can enter in the vehicle interior via the roof mounting point through the connections of the roof module of the air conditioning for the driver's area.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Apply an additional sealing bead as a barrier around the roof mounting point.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Water can enter in the vehicle interior via the roof mounting point through the connections of the roof module of the air conditioning for the driver's area.

The fix

Apply an additional sealing bead as a barrier around the roof mounting point.

Vehicles affected

Model Built from Built to Vehicles
Citaro U 3 Dec 2012 9 Sep 2019 17
Capacity L 3 Dec 2012 9 Sep 2019 17
Citaro G 3 Dec 2012 9 Sep 2019 17
Citaro Gu 3 Dec 2012 9 Sep 2019 17
Citaro K 3 Dec 2012 9 Sep 2019 17
Citaro Le Mu 3 Dec 2012 9 Sep 2019 17
Citaro G Ngt 3 Dec 2012 9 Sep 2019 17
Citaro 3 Dec 2012 9 Sep 2019 17
Citaro Le U 3 Dec 2012 9 Sep 2019 17
Citaro Ngt 3 Dec 2012 9 Sep 2019 17
Citaro Le 3 Dec 2012 9 Sep 2019 17

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 2 March 2020. This page summarises an official notice. Details can change – always follow the official notice.

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