Mercedes Benz Bus recall: The suspension roller piston may detach from the axle
Yes – some of these vehicles are being recalled
- What's wrong
- It may be possible that the suspension roller piston detaches from the axle.
- What to do
- Contact a Mercedes Benz Bus dealer to book the free repair. The screw connection of the roller piston on all axles has to be retightened to the torque of 92Nm.
Source: Driver and Vehicle Standards Agency (DVSA)
Check your reg on DVSA ↗
What’s wrong
It may be possible that the suspension roller piston detaches from the axle.
The fix
The screw connection of the roller piston on all axles has to be retightened to the torque of 92Nm.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| Citaro U | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Citaro | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Citaro G Ngt | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Capacity | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Capacity L | 11 Jan 2016 | 30 Jan 2019 | 83 |
| eCITARO | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Citaro Gu | 11 Jan 2016 | 30 Jan 2019 | 83 |
| eCITARO G | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Citaro K | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Citaro G | 11 Jan 2016 | 30 Jan 2019 | 83 |
| Citaro Ngt | 11 Jan 2016 | 30 Jan 2019 | 83 |
| O530 | 11 Jan 2016 | 30 Jan 2019 | 83 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 23 July 2020. This page summarises an official notice. Details can change – always follow the official notice.