Vehicle recall 29 November 2018

Mercedes Benz Bus Tourismo and Citaro recall: The USB charging sockets stop working after a short time in use

Yes – some of these vehicles are being recalled
What's wrong
The USB charging sockets stop working and may overheat.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Stage 1 Electrically decommissioning the USB charging sockets. Stage 2 to replace USB charging sockets once the new part has been fully tested.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The USB charging sockets stop working and may overheat.

The fix

Stage 1 Electrically decommissioning the USB charging sockets. Stage 2 to replace USB charging sockets once the new part has been fully tested.

Vehicles affected

Model Built from Built to Vehicles
Tourismo 20 Jun 2018 21 Oct 2018 55
Citaro 20 Jun 2018 20 Oct 2018 55

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 29 November 2018. This page summarises an official notice. Details can change – always follow the official notice.

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