Vehicle recall 12 October 2020

Mercedes Benz Bus Tourismo recall: The locking bolt is not covered adequately by the star locking on door one

Yes – some of these vehicles are being recalled
What's wrong
There is a risk that the door may come unintentionally adrift.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. The striker brackets are to be replaced with modified type. The holders on the support frame at the bottom must also be replaced with an optimized version.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

There is a risk that the door may come unintentionally adrift.

The fix

The striker brackets are to be replaced with modified type. The holders on the support frame at the bottom must also be replaced with an optimized version.

Vehicles affected

Model Built from Built to Vehicles
Tourismo 29 Jan 2015 7 Oct 2017 646

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 12 October 2020. This page summarises an official notice. Details can change – always follow the official notice.

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