Vehicle recall 14 March 2017

Mercedes Benz Bus Tourismo recall: Uintended door opening

Yes – some of these vehicles are being recalled
What's wrong
The door striker pins could be damaged/deformed to a position where it is possible for the doors/s to open when the vehicle is travelling at high speed.
What to do
Contact a Mercedes Benz Bus dealer to book the free repair. Recall the vehicles that are likely to be affected and fit reinforcement plates to the door leaf in the area of the striker pins. Exchange the bearing pins of the…
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

The door striker pins could be damaged/deformed to a position where it is possible for the doors/s to open when the vehicle is travelling at high speed.

The fix

Recall the vehicles that are likely to be affected and fit reinforcement plates to the door leaf in the area of the striker pins. Exchange the bearing pins of the door drive system for equivalents of new design.

Vehicles affected

Model Built from Built to Vehicles
Tourismo 1 Jan 2016 9 Mar 2017 235

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 14 March 2017. This page summarises an official notice. Details can change – always follow the official notice.

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