Vehicle recall 4 April 2025

Daimler Truck ACTROS 963, Arocs, AROCS 964 recall: SRL250303 – Retrofit screws for stabilizer link bearing bracket on vehicle frame BEF-ACHSL

Yes – some of these vehicles are being recalled
What's wrong
Actros 963 and Arocs 964 models depending on the model designation up to two screws per installed axle bearing bracket may be missing. The axle bearing bracket guides the rear axle in the longitudinal direction of the vehicle. Spontaneous failure of the threaded connection can…
What to do
Contact a Daimler Truck dealer to book the free repair. As part of the recall action it must be checked whether all specified threaded connections are present on the axle bearing brackets on the potentially affected vehicles. If not the…
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

Actros 963 and Arocs 964 models depending on the model designation up to two screws per installed axle bearing bracket may be missing. The axle bearing bracket guides the rear axle in the longitudinal direction of the vehicle. Spontaneous failure of the threaded connection can be ruled out. According to the Development department’s assessment loosening of the installed screws is possible at the earliest after approx. 600000 km.

The fix

As part of the recall action it must be checked whether all specified threaded connections are present on the axle bearing brackets on the potentially affected vehicles. If not the missing threaded connections must be retrofitted and tightened to the specified torque.

Vehicles affected

Model Built from Built to Vehicles
ACTROS 963 9 Oct 2023 18 Oct 2023 2
ACTROS 963 17 Mar 2025 21 Mar 2025 1
ACTROS 963 17 Nov 2025 22 Dec 2025 4
Arocs 12 Apr 2024 24 Jun 2024 6
Arocs 28 Feb 2023 3 Mar 2023 4
Arocs 28 Oct 2022 17 Nov 2022 2
Arocs 31 May 2022 17 Nov 2022 31
Arocs 12 Oct 2022 9 Mar 2023 19
Arocs 12 Oct 2022 9 Mar 2023 27
Arocs 3 Nov 2023 23 Feb 2024 9
Arocs 3 Nov 2023 23 Feb 2024 3
Arocs 16 Sep 2022 4 Nov 2022 5
Arocs 16 Sep 2022 4 Nov 2022 7
Arocs 2 Nov 2022 7 Nov 2022 3
Arocs 3 Nov 2023 1 Mar 2024 7
Arocs 31 Oct 2022 13 Feb 2023 4
Arocs 30 Mar 2023 6 Nov 2023 6
Arocs 12 Jan 2024 9 Jul 2024 6
Arocs 20 Sep 2023 18 Jan 2024 2
Arocs 7 Jun 2022 7 Nov 2022 54
Arocs 12 Oct 2022 9 May 2023 92
Arocs 18 Apr 2023 22 Dec 2023 82
Arocs 30 Oct 2023 24 Apr 2024 37
Arocs 30 Oct 2023 6 May 2024 50
AROCS 964 1 Jul 2022 7 Dec 2023 4
AROCS 964 1 Jul 2022 7 Dec 2023 12
AROCS 964 1 Jul 2022 7 Dec 2023 3
ACTROS 963 1 Jul 2022 7 Dec 2023 6
ACTROS 963 1 Jul 2022 7 Dec 2023 2
ACTROS 963 1 Jul 2022 7 Dec 2023 4
ACTROS 963 1 Jul 2022 7 Dec 2023 1

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 4 April 2025. This page summarises an official notice. Details can change – always follow the official notice.

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