Daimler Truck ACTROS 963, Arocs, AROCS 964 recall: SRL250303 – Retrofit screws for stabilizer link bearing bracket on vehicle frame BEF-ACHSL
- What's wrong
- Actros 963 and Arocs 964 models depending on the model designation up to two screws per installed axle bearing bracket may be missing. The axle bearing bracket guides the rear axle in the longitudinal direction of the vehicle. Spontaneous failure of the threaded connection can…
- What to do
- Contact a Daimler Truck dealer to book the free repair. As part of the recall action it must be checked whether all specified threaded connections are present on the axle bearing brackets on the potentially affected vehicles. If not the…
What’s wrong
Actros 963 and Arocs 964 models depending on the model designation up to two screws per installed axle bearing bracket may be missing. The axle bearing bracket guides the rear axle in the longitudinal direction of the vehicle. Spontaneous failure of the threaded connection can be ruled out. According to the Development department’s assessment loosening of the installed screws is possible at the earliest after approx. 600000 km.
The fix
As part of the recall action it must be checked whether all specified threaded connections are present on the axle bearing brackets on the potentially affected vehicles. If not the missing threaded connections must be retrofitted and tightened to the specified torque.
Vehicles affected
| Model | Built from | Built to | Vehicles |
|---|---|---|---|
| ACTROS 963 | 9 Oct 2023 | 18 Oct 2023 | 2 |
| ACTROS 963 | 17 Mar 2025 | 21 Mar 2025 | 1 |
| ACTROS 963 | 17 Nov 2025 | 22 Dec 2025 | 4 |
| Arocs | 12 Apr 2024 | 24 Jun 2024 | 6 |
| Arocs | 28 Feb 2023 | 3 Mar 2023 | 4 |
| Arocs | 28 Oct 2022 | 17 Nov 2022 | 2 |
| Arocs | 31 May 2022 | 17 Nov 2022 | 31 |
| Arocs | 12 Oct 2022 | 9 Mar 2023 | 19 |
| Arocs | 12 Oct 2022 | 9 Mar 2023 | 27 |
| Arocs | 3 Nov 2023 | 23 Feb 2024 | 9 |
| Arocs | 3 Nov 2023 | 23 Feb 2024 | 3 |
| Arocs | 16 Sep 2022 | 4 Nov 2022 | 5 |
| Arocs | 16 Sep 2022 | 4 Nov 2022 | 7 |
| Arocs | 2 Nov 2022 | 7 Nov 2022 | 3 |
| Arocs | 3 Nov 2023 | 1 Mar 2024 | 7 |
| Arocs | 31 Oct 2022 | 13 Feb 2023 | 4 |
| Arocs | 30 Mar 2023 | 6 Nov 2023 | 6 |
| Arocs | 12 Jan 2024 | 9 Jul 2024 | 6 |
| Arocs | 20 Sep 2023 | 18 Jan 2024 | 2 |
| Arocs | 7 Jun 2022 | 7 Nov 2022 | 54 |
| Arocs | 12 Oct 2022 | 9 May 2023 | 92 |
| Arocs | 18 Apr 2023 | 22 Dec 2023 | 82 |
| Arocs | 30 Oct 2023 | 24 Apr 2024 | 37 |
| Arocs | 30 Oct 2023 | 6 May 2024 | 50 |
| AROCS 964 | 1 Jul 2022 | 7 Dec 2023 | 4 |
| AROCS 964 | 1 Jul 2022 | 7 Dec 2023 | 12 |
| AROCS 964 | 1 Jul 2022 | 7 Dec 2023 | 3 |
| ACTROS 963 | 1 Jul 2022 | 7 Dec 2023 | 6 |
| ACTROS 963 | 1 Jul 2022 | 7 Dec 2023 | 2 |
| ACTROS 963 | 1 Jul 2022 | 7 Dec 2023 | 4 |
| ACTROS 963 | 1 Jul 2022 | 7 Dec 2023 | 1 |
How to check your vehicle
Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.
Updated 4 April 2025. This page summarises an official notice. Details can change – always follow the official notice.