Vehicle recall 17 February 2020

Daimler Truck AROCS 964 and ACTROS 963 recall: There is a risk that the ignition can be automatically switched off whilst the vehicle is being driven

Yes – some of these vehicles are being recalled
What's wrong
When using an auxiliary starter facility there is a risk that the ignition can be automatically switched off while the vehicle is being driven.
What to do
Contact a Daimler Truck dealer to book the free repair. Change the switch-off time by means of a software change.
Source: Driver and Vehicle Standards Agency (DVSA) Check your reg on DVSA ↗

What’s wrong

When using an auxiliary starter facility there is a risk that the ignition can be automatically switched off while the vehicle is being driven.

The fix

Change the switch-off time by means of a software change.

Vehicles affected

Model Built from Built to Vehicles
AROCS 964 1 May 2019 31 Dec 2019 743
ACTROS 963 1 May 2019 31 Dec 2019 743

How to check your vehicle

Use the official DVSA checker with your registration number to see if your exact vehicle is included. If it is, the manufacturer should have written to the registered keeper. The repair is free, even if you bought the vehicle second-hand.

Updated 17 February 2020. This page summarises an official notice. Details can change – always follow the official notice.

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