itsu (grocery) recalls frozen itsu Sizzling Pork Gyoza because it may contain pieces of plastic
- Affected
- itsu sizzling pork gyoza
- The problem
- This product may contain small pieces of plastic which makes it unsafe to eat.
- What to do
- If you have bought the above product do not eat it. Please send a photograph of the best before date to customerservice@itsugrocery.com or write to them at itsu (grocery), Partnership House, Carlisle Place, London, SW1P 1BX. For more information contact itsu on 0333 224 9510.
Products affected
itsu sizzling pork gyoza
- Pack size: 240g
- Best before 08 March 2025
Risk
This product may contain small pieces of plastic which makes it unsafe to eat.
Action taken by the company
itsu (grocery) is recalling the above product from customers. The company has also issued a recall notice to its customers. These notices explain to customers why the product is being recalled and what to do if they have bought the product. Please see the attached notice.
What you should do
If you have bought the above product do not eat it. Please send a photograph of the best before date to customerservice@itsugrocery.com or write to them at itsu (grocery), Partnership House, Carlisle Place, London, SW1P 1BX. For more information contact itsu on 0333 224 9510.
More information
itsu (grocery) is recalling frozen itsu sizzling pork gyoza because it may contain small pieces of plastic. The possible presence of plastic makes this product unsafe to eat.
4 May 2024 – Updated only to include refreshed customer notice.
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 2 May 2024. This page summarises an official notice. Details can change – always follow the official notice.