JLP Compact Stroller sold by John Lewis
- Affected
- A black four wheeled stroller.
- The problem
- The plastic casement on the side of the handle can partially detach from the frame, which could cause the handle to fail.
- What to do
- Stop using it and contact the seller or manufacturer for a refund, repair or replacement.
Product information
| Type | Childcare articles and children’s equipment – Stroller |
|---|---|
| Brand | John Lewis & Partners |
| Product codes | 31400601, 31400602 |
| Sales period | 01 April 2021 to 20 March 2023 |
| Country of Origin | China |
| Product Description | A black four wheeled stroller. |
| Product Report and Image | Link to product image and PDF |
Hazard
The plastic casement at the side of the handle can partially detach from the frame, which could cause the handle to fail. If the handle fails, the product will fold in on itself because it is no longer structurally supported, which presents a risk of injury to the user.
The product does not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The product has been withdrawn from the market and recalled from end users. For further information, please access the John Lewis recall site at the following link: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls
Additional information
PSD case number: 2306-0094
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 20 June 2023. This page summarises an official notice. Details can change – always follow the official notice.