Quality Street Sweet Glass Baubles sold by John Lewis
- Affected
- Various colours of glass baubles in Fudge, Coffee Crème, The Purple One®, The Green Triangle, Caramel Swirl and Strawberry Delight designs.
- The problem
- The products present a risk of cuts as they may be mistaken for real chocolates and break in the mouth or hands.
- What to do
- Consumers are advised to stop using the product immediately and return the item to a John Lewis & Partners store for a full refund. For further assistance please contact the John Lewis customer service team on 03456 049 049 (09.00-17.00 Monday to Friday).
Product information
| Type | Food-imitating products – Christmas Bauble |
|---|---|
| Brand | John Lewis & Partners |
| Product Codes | 76640881, 76640856, 76640883, 76640880, 76640822, 76640882 |
| Sales Period | 1st September 2023 to 17th October 2024 |
| Country of Origin | China |
| Product Description | Various colours of glass baubles in Fudge, Coffee Crème, The Purple One®, The Green Triangle, Caramel Swirl and Strawberry Delight designs. |
| Product Report and Image | Link to product image and PDF |
Hazard
The products present a risk of cuts or injuries as they may be mistaken with real chocolates. If the glass baubles are bitten or swallowed the user could receive lacerations to the mouth or hands.
The products do not meet the requirements of the Food Imitations (Safety) Regulations 1989 or the General Product Safety Regulations 2005.
Corrective action
The products have been recalled from end users.
Consumers are advised to stop using the product immediately and return the item to a John Lewis & Partners store for a full refund. For further assistance please contact the John Lewis customer service team on 03456 049 049 (09.00-17.00 Monday to Friday).
Further information can be found on the John Lewis recall page at: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls
Additional information
PSD number: 2410-0168
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 28 October 2024. This page summarises an official notice. Details can change – always follow the official notice.