John Lewis & Partners 2-Seater and 3-Seater Slider Sofas
- Affected
- 2- and 3-seater chenille slider sofas.
- The problem
- The product presents a risk of fire as there is a faulty button on the recliner mechanism. This means there is a risk of the circuit board overheating and malfunctioning, causing the recliner to stop working.
- What to do
- Only products with the product codes and sales period as listed above are subject to the modification programme, and affected consumers have been contacted by John Lewis. They have advised that consumers unplug the product, stop using the recline/charging functions and contact the John Lewis & Partners Aftersales Team to arrange a visit and repair via 03456 049 049.
Product information
| Type | Furniture – Household/Office Sofas (Powered) |
|---|---|
| Brand | John Lewis & Partners |
| Sizes | 2-Seater, 3-Seater |
| Models | Natural Chenille, Navy Chenille |
| Product Codes | 87023201, 87023202, 87021703, 87021702, 87021701, 87021704 |
| Sales Period | 05/08/2025 – 30/10/2025 |
| Country of Origin | China |
| Product Description | 2- and 3-seater chenille slider sofas. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire as there is a faulty button on the recliner mechanism. This means there is a risk of the circuit board overheating and malfunctioning, causing the recliner to stop working.
This product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
Corrective action
Only products with the product codes and sales period as listed above are subject to the modification programme, and affected consumers have been contacted by John Lewis. They have advised that consumers unplug the product, stop using the recline/charging functions and contact the John Lewis & Partners Aftersales Team to arrange a visit and repair via 03456 049 049.
Additional information
PSD notification number: 2511-0089
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 27 November 2025. This page summarises an official notice. Details can change – always follow the official notice.