John Lewis & Partners Doorstops & Draught Excluders
- Affected
- Range of doorstops and excluders. For a full list of product names and identifiers, please see below.
- The problem
- The products present a risk to health as the marble chips sealed within the doorstops and excluders may be contaminated with a small quantity of asbestos.
- What to do
- The products have been recalled from end users by John Lewis and Partners. We recommend owners stop using the products immediately and keep them out of reach of children. Follow the below instructions for details on disposal and return of the products.
Product information
| Type | Decorative articles/Homeware/Gardenware – Ornaments (Non Powered) |
|---|---|
| Brand | John Lewis & Partners |
| Sales period | 31st January 2021 to 11th June 2026 |
| Country of Origin | India |
| Product Description | Range of doorstops and excluders. For a full list of product names and identifiers, please see below. |
| Product Report and Image | Link to product image and PDF |
Product Identifiers
| Product Name | Product Code |
|---|---|
| Draught Excluder Navy | 57090502 |
| Draught Excluder Grey | 57090506 |
| Draught Excluder Stripe | 57090509 |
| Duck Doorstop | 57090429 |
| Elephant Doorstop | 57090428 |
| Frog Doorstop | 57090427 |
| Patterned Navy Doorstop | 57090409 |
| Pig Doorstop | 57090421 |
| Sausage Dog Doorstop | 57090420 |
| Fusion Doorstop | 57090426 |
| Snowman Doorstop | 57090425 |
| Gingerbread Doorstop | 57090424 |
| Grey Stripe Doorstop | 57090423 |
| Felt Doorstop | 57090420 |
| Llama Doorstop | 57090421, 57090415 |
Hazard
The products present a risk to health as the marble chips sealed within the doorstops and excluders may be contaminated with a small quantity of asbestos. Asbestos is a banned substance because it poses a risk to health even at low levels of exposure.
The products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
The products have been recalled from end users by John Lewis and Partners. We recommend owners stop using the products immediately and keep them out of reach of children. Follow the below instructions for details on disposal and return of the products.
For further information, please access: Product Recalls – John Lewis & Partners or contact John Lewis on 03456 049 049.
Disposal instructions:
- Stop using the product immediately.
- If the product is undamaged, place in a heavy-duty plastic bag, double tape it securely, label it clearly and store in a secure location out of the reach of children.
- If the product is damaged and the filling is accessible, clean-up sites where the product was used using wet cloths to avoid generating dust. Wear gloves and a mask. Double bag the filling and product gloves, mask and cloths.
- Keep children and other people away from areas where the filling has been spilled until the area has been cleaned.
- Return the product to your nearest John Lewis store for a full refund. You do not need to provide the receipt.
- If you are unable to return the product to your nearest John Lewis store, follow the steps above and contact your local authority / access their website for guidance on safe disposal of asbestos in your area.
- For further information, please contact John Lewis or visit the GOV.UK page on asbestos in consumer products.
Additional information
PSD notification number: 2607-0052
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 7 July 2026. This page summarises an official notice. Details can change – always follow the official notice.