John Lewis & Partners Carnival Floor Cushion
- Affected
- A multicoloured floor cushion with carry handle.
- The problem
- The product presents a risk of fire as it does not meet fire safety requirements.
- What to do
- If you have purchased this item, you should stop using it immediately and return it to your nearest John Lewis store for a full refund or exchange. If you have any questions, please contact the John Lewis customer services team on 03456 049 049.
Product information
| Type | Furniture – Floor cushion |
|---|---|
| Brand | John Lewis & Partners |
| Product code | 41370320 |
| Sales period | 4th July 2023 to 14th February 2025 |
| Country of Origin | India |
| Product Description | A multicoloured floor cushion with carry handle. |
| Product Report and Image | Link to product image and PDF |
Hazard
The product presents a risk of fire as it does not meet fire safety requirements. This means there is a potential risk of a fire if the product is exposed to an ignition source.
The product does not meet the requirements of the Furniture and Furnishings (Fire) (Safety) Regulations 1988.
Corrective action
The product has been recalled from end users.
If you have purchased this item, you should stop using it immediately and return it to your nearest John Lewis store for a full refund or exchange. If you have any questions, please contact the John Lewis customer services team on 03456 049 049.
For further information, please access the John Lewis recall site here: https://www.johnlewis.com/customer-services/shopping-with-us/product-recalls.
Additional information
PSD notification number: 2507-0004
Notified by: Local Authority Trading Standards
Can I get a refund?
In most cases, yes – recalled items can usually be returned for a full refund, repair or replacement, often without a receipt. Follow the instructions in the notice above, or contact the shop you bought it from. More on your rights after a recall.
Updated 4 July 2025. This page summarises an official notice. Details can change – always follow the official notice.